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Could your calls, faxes, and emergency phones stop working?

Book your free 20-minute audit—learn what to change to keep them working before service ends.

2-minute video

Watch how AirDial works

Verizon, Frontier, AT&T, and Lumen customers: Analog line services are being turned off. You have options—but don’t wait.

Authorized Ooma Partner

Ooma · Customer relationships & awards

Illustrative fire alarm panel with a yellow Alarm Line Down tag
Fire alarm connection
Illustrative elevator with yellow caution tape and an Out of Order tag on its emergency phone
Elevator emergency phone

Illustrative scenes · Common Equipment That Can Be Impacted From Retired Analog Lines

Copper-line retirement notices

Are phone services changing in your area?

Choose a state to explore published carrier notices.

Notices are location-specific, not statewide shutoffs.

Carrier filing details

Open a carrier to review filing dates, anticipated dates, FCC context and affected service areas without leaving this page.

Verizon
Frontier
AT&T
CenturyLink / Lumen

Important: A network-change notice, an FCC filing date, an automatic-grant date and a carrier implementation date may be different. A listed date is not proof that every customer in a state will lose service.

What People Say About AirDial

Common Devices Typically Connected to Analog Phone Lines

What stops working
when your phone line goes down?

It may be more than your desk phone. Fire alarms, elevator phones, fax machines, credit card terminals, remote sensors, lobby entry devices, and blue light phones may use phone lines too. You don’t need a full equipment list to get started.

Fire alarms
Elevator phones
Medical fax
Security systems
Emergency phones
Credit card terminals
Remote sensors
Lobby entry devices
Blue light phones
Frequently Asked Questions

A few common questions.

How do I know what equipment uses my phone lines?

No list or paperwork is needed before your free audit. We’ll ask about the number of buildings, elevators, fire alarms, fax lines, and other devices you may have. Rough estimates are enough. These questions are part of the conversation and help us understand the size of your project.

Can I keep my existing equipment?

AirDial is designed to keep your existing alarms, elevator phones, fax machines, and other analog devices working without replacing them. Equipment and signal checks are handled as part of the planned installation with the appropriate providers. You do not need to check compatibility yourself before booking your free audit.

Could a dead line cause a failed inspection?

Yes. Some 3Phase customers failed elevator inspections when their emergency phone lines were out of service. Ask your elevator or alarm provider what checks your equipment needs.

What happens if the power or internet goes down?

Ask how the replacement handles both outages. Your review can cover battery backup, a separate connection, and the backup time your equipment needs. The setup must be checked for your location.

Will my alarm stay connected during the switch?

Ooma can help plan a smooth switch with your alarm and monitoring providers. The plan is to keep your current service in place while the replacement is installed and tested. Cancel the old line only after the replacement is confirmed working and your monitoring provider confirms it receives alarm signals.

How much will replacement cost?

Your free audit helps Ooma prepare a quote for your locations and connected devices. AirDial combines hardware, data, phone service, and remote management on one monthly bill. Switching can cut monthly phone costs by as much as 60%; actual savings vary. Your quote will explain pricing and installation costs before you decide. There is no obligation to buy.

Who handles installation and equipment checks?

You do not have to manage the switch alone. Ooma offers full-service deployment, from line assessment and professional installation to ongoing support, led by certified project managers. Guided and self-install options are also available. Your alarm, monitoring, or elevator provider takes part in the equipment checks and required tests.

How long will the switch take?

Most AirDial device installations take less than 30 minutes. That is device setup time, not a promise for the whole project. Scheduling, number transfers, site access, and required equipment tests may take longer. During your free audit, we’ll discuss a timeline for your locations—no paperwork is needed to start.

Is there one nationwide shutdown date?

No. Timing varies by carrier, service, and location. During your free audit, we’ll discuss your locations and what needs to be checked. You do not need a carrier notice to get started.

What should I bring to the 20-minute review?

Just bring your questions. No bills, carrier notices, or device list are required. If you know roughly how many buildings, elevators, alarms, or fax lines you have, that helps us understand the scale. If not, we’ll work through those questions together.

Who stands behind the hardware and service?

Ooma provides the AirDial hardware, software, phone service, and remote management in one solution. That gives you one provider responsible for the AirDial platform, rather than separate companies for each piece. It simplifies support, updates, and billing. Your alarm or elevator provider still handles its own equipment and required safety checks.

Don’t wait for a dead line to find out what’s at risk.

Book a 20-minute review of your phone lines and connected equipment.

Source: Ooma’s published customer and award information
Ooma announcement · April 23, 2024

3Phase selects Ooma AirDial

Source: Ooma, Inc. · Sunnyvale, California · Business Wire. The announcement below is dated April 23, 2024; figures and plans reflect that announcement, not a current guarantee.

Ooma, Inc., a smart communications platform for businesses and consumers, announced that 3Phase, a leading independent elevator service company maintaining 28,000 elevators nationwide, selected Ooma AirDial® as the exclusive POTS replacement solution to recommend to its customers.

Ooma AirDial provides turnkey replacement for copper-wire plain old telephone service (POTS) lines used by mission-critical equipment such as fire alarm panels, building entry systems, burglar alarms and industrial controls, in addition to elevator phones. AirDial combines a base station with virtual analog phone service and a data connection through a wireless network, along with online remote management across multiple accounts that reduces expensive on-site visits and lowers incident response time.

3Phase began seeking a POTS replacement solution because, among other reasons, its customers were failing annual elevator inspections when the POTS lines supporting in-car emergency phones were out of service. Legacy carriers, eager to get out of the business of providing POTS, were also shocking customers with huge price hikes.

“One customer just told us they’re paying $1,200 a month for a single POTS line and $800 for a second line,” said Jeff Sprosty, vice president of sales for 3Phase. “We’re gearing up to have Ooma AirDial stocked in all our service centers, with all of our technicians trained on installation, so 3Phase can deliver immediate relief for customers burdened with overpriced and unreliable POTS lines.”

“We’re delighted to help 3Phase relieve the POTS pain point for their customers, who don’t always realize they can save money and increase reliability for their elevator phones with Ooma AirDial,” said Rob Ferrer, senior vice president of business sales at Ooma. “We look forward to supporting 3Phase as they roll out AirDial across their nationwide network.”

These reported costs are individual examples, not typical prices or a savings promise. Your equipment and installation requirements need a location-specific review.